membaraMEMBARA COMMANDER · SUPPORT
Help & Support
Contact us for questions about using Membara Commander. The capabilities available to each account depend on identity, grants, supported AI clients, and enrolled devices.
Contact
For product inquiries, OAuth connection problems, devices, permissions, or execution issues, use the contact address listed in our service policies.
If available, include the incident time, AI client, and task/correlation ID. Do not send passwords, tokens, private keys, or other secret credentials.
Initial checks
- OAuth: Check the account's connection status in the AI client being used.
- Devices: Ensure the relevant Agent and device are enrolled and authorized.
- Permissions: A customer account does not automatically receive Owner Full access.
- Tasks: Record the actual task status and task ID; a failed or unknown outcome is not a success.